Why is Live Chat Customer Support Important for Business?
Live chat customer support has become the backbone of businesses. According to a survey metrics published by emarketing, for more than 35% of respondents, the live chat session motivated them to make their purchase. Another 60% of respondents were likely to return to the site for future purchases.
In brief:
Live chats have become integral to businesses as they provide a way for businesses to connect with and support their customers in real time.
In addition to improving